CEO, United Adult Ministries
Overall responsibility for management of Flushing House, United Lifeline and United Home Services. Supervision of all departments, relations with the union, board of directors, external contacts with related groups and professional associations.
Vice President of Finance, United Adult Ministries, Comptroller of Flushing House
Responsible for management of all fiscal affairs of the corporation, including accounts receivables and accounts payables, calculations of operating revenues, operating budgets, employee’s health and welfare, depreciation and amortization.
Coordinates daily maintenance of Flushing House. Preparation of apartments for new move-ins. Facilitates move-out process for residents, while maintaining inventory of vacant apartments.
Administrative Assistant – Resident Services
Rochelle holds a Bachelor Degree in Social Work and plans on pursuing her education in social work and getting an MSW. She would like to play a role in social work for many reasons including but not limited to; assisting people by helping them cope with issues in their everyday lives, finding possible solutions, being able to help enhance the quality of life for others, committing herself to the pursuit of social justice or equal treatment to benefit all in this society, and being a valuable resource to those who may need her services.”
Vice President of Building Operations
Barr, proud organizer and general problem solver, joined Flushing House in 2003. He is currently working toward his MBA and recently graduated from the Leading Age New York Leadership Academy. Barr is passionate about serving older adults and finding innovating ways to help maintain independence and in 2015 was the recipient of the Employee of Distinction Award from Leading Age New York. In his free time Barr, enjoys running marathons and training for Ironman Races.
Karen is responsible for human resources, payroll and managing the security department. Also included in her duties are receivables, billing for Flushing House and assisting the comptroller in daily accounting functions. Karen has been employed with Flushing House for over 31 years and loves working with the elderly and feels it is a pleasure to be a part of something great!
Vice President of Marketing & Business Development
Nancy Rojas obtained her Masters Degree of Arts in Aging Services and was recently honored by NYAHSA for her outstanding dedication to older adults along with a certificate from the Legislature. She says she never sees herself as a “sales person” but more as an advocate for older adults. Upon meeting with Mrs. Rojas, she takes immediate interest in learning as much as possible about the prospect, so she can determine whether or not Flushing House would be the right fit, and if not, she always lends a hand to locate alternative options because she truly has that person’s best interest in mind. “It’s all about the resident! I’ve been with Flushing House for the past 19 years and I have developed countless relationships with so many wonderful people. I consider everyone who lives here, as well as the staff, as part of my extended family.”
Community Sales Director
As the Community Sales Director, Marlo works closely with prospects and their family members, social workers, discharge planners as well elder law attorneys who are in search of alternative living options for older adults. As a graphic artist, she gets to utilize her creative side and put together different advertising material. Marlo also visitst local community centers, hospitals and rehab centers to conduct in-services to increase public awareness on the benefits of congregate living vs. living alone.
As one of the Activity Leaders my focus is to help our residents continue to live a full life! If you look at our monthly calendar that our Department creates, you will see a wide variety of activities. We have Weekly Entertainment from Talented Musicians, BINGO, Writing Workshops, Wine & Cheese Events, and Monthly Birthday Parties. Flushing House also owns at 12 passenger van so we take two trips a week. We go out to museums, theaters, stores, restaurants, and picnics in the park! My experience comes from years of program directing for many different age groups. My involvement in my church community has given me a foundation for how to organize activities and build community among a group of people. I have also spent years working with the hard of hearing / senior community looking to provide support and educate those about services they have available to them. I love what I do here at Flushing House and when I miss a day I feel like I’ve missed so much. My hope is to continue to encourage residents to keep active and continue doing the things they love to do!
Food Service Director
It is my pleasure to make sure all residents and their families are given a quality dining experience by courteous, friendly, and attentive employees. My goal, along with our culinary team, is to provide you with the best quality meal and exceed your expectations. I am responsible for managing daily food service operations, overseeing purchasing, production, and sanitation, and safety of our food service facility. I enjoy communicating with our residents and their families on a daily basis to find ways to serve them better. Please come to one of our dining room meetings and let us hear from you so we can build a better dining program for you. When you see me in the dining room please let me know how we are doing and how we can serve you better. Bon Appetit.
Digital Marketing Manager
Mike works in the residency office with Nancy, Erica and Marlo. He interacts with potential residents and their families on a regular basis to answer questions and concerns they may have in order to ensure a smooth transition into our community. Mike is also responsible for Flushing House’s online presence and social media. Mike also assists with daily clerical tasks as well as the development of new marketing plans and ideas.
Co-Director of Marketing
Ms. Prince has over 30 years experience in Marketing, Sales, Event Planning, Advertising, Public Relations, Public Speaking and Seminar Marketing. She has over a dozen years of experience in Sales and Marketing specifically in senior housing, having worked in assisted living communities and a nearby continuing care community.
She is an innovator and expert networker and has hosted dozens of events that she has planned for the senior community as well as the business community. She created the “Senior Recreation Idea Exchange” which is a think tank. Recreation directors involved with seniors would meet on a regular basis to exchange ideas and discuss what recreational activities and events were and were not working for their seniors.
Ms. Prince is the author of the CD program: “Public Speaking: How To Market Yourself for Explosive Business Growth”. This program was picked up by Verizon and featured on their website in their Rewards Program, which is a worldwide program offered specifically to Verizon customers.
She is a graduate of New York University, School of Business, with a Bachelor of Science in Marketing.
Director of Resident Services
Sandra has been working in the social service field for over 15 years and has been known to Flushing House since 1998 where she placed many residents from her previous job as social worker in and around the community. She holds a Master’s Degree in Social Work from NYU and hopes to build on the foundations that Anne has laid down over the last 40 years. Sandra can be found from Tuesday through Saturday on the first floor in the managers office.
Terrance feels that the most rewarding aspects of his job are the opportunities to meet and interact with residents and encounter new ideas. It is important to him to engage and motivate each resident to become active, make friends and enjoy living every day.
Whenever a new resident is scheduled to move into Flushing House, Terrance prepares a “Welcome Package.” The Welcome Package includes basic information which he explains to the new arrival. After the package has been created, it is then given to Security who has the person’s name, room number and date of arrival.
Additionally, Terrance plays a vital role in directing residents to the appropriate department and staff members based on their needs. Working as Resident Liaison and being an advocate for the residents has its rewards. Terrance has had had several residents who he’s met throughout the years who’ve said, “I will always remember how Terrance helped me get acclimated.” It brings him great joy when residents and families show their appreciation in return for the appreciation that he shows them.
Wilfredy Moya Arenas
Wilfredy has been working for Flushing House since 2011. Wilfredy’s best asset is the ability to motivate and keep the Flushing House community active. Wilfredy is the leader for programs focused on stretching, mobility, dancing and much more! Currently, Wilfredy is pursuing a Bachelor’s Degree in International Business Administration at Berkeley College, and looking forward to keep celebrating living and bringing a lot of smiles to the senior community.
Dining Room Manager- Culinary Services
Roselyne began working at Flushing House as a waitress in 1984. Roselyne has worked as a server, a cook and now a manager. Ms. Mars says she is ‘proud to be here and have learned much about our elder population. I am so very happy to serve you and it is something I will take with me no matter where life takes me after this journey.”